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8750 W. Bryn Mawr Ave.
Chicago, IL 60631
Hours: Monday-Friday (9am-9pm EST)
Bat Care Center
Hours: Monday-Friday (7am-3:30pm PST)
Returns & Exchanges
Thank you for shopping at Louisville Slugger. We know that you have choices and appreciate the trust that you have placed in our brand and our team. If for any reason you are not satisfied with your purchase, simply return your item within 30 days of receipt of the order. Items must be new, unused, and in their original packaging. For detailed return instructions, please reference the Return Form and Prepaid Return Label in your package or call us at 1-800-986-5614.
Louisville Slugger offers a one time, one year limited warranty (may vary outside the U.S.) from the original purchaser’s receipt date. To avoid fraudulent claims, consumers must save original receipt (proof of purchase).
Bat Warranty Instructions:
Please complete the warranty form on our website at Warranty Form or call us at 1-844-531-5506 for detailed return instructions.
NOTE: The Louisville Slugger one year limited bat warranty does not include wood bats with the exception of MLB Hybrid (wood composite), which has a 120 day warranty.
Non-Bat Warranty Instructions: For all non-bat warranty claims, please call 1-800-986-5614 for detailed non-bat warranty instructions.
Wilson / Louisville Slugger reserves the right to refuse any requested personalization message that includes profanity, slander, trademarks and/or any other content that Wilson / Louisville Slugger considers inappropriate in its sole discretion.