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SLUGGER WEBSITE FAQS
Q: How can I find a store in my area to see/buy Louisville Slugger products?
A: You can e-mail our Customer Service Department and provide them with your address; a response will be sent with in 24 business hours, or you can browse through our Links section.
Q: How do I get a Louisville Slugger Catalog?
A: You can order by e-mailing our Customer Service Department at customer.service@slugger.com; one will be sent out within 24 business hours, or you can call us at 1-800-282-2287, Monday – Friday, 8:00am – 6:30pm Eastern Time.
Q: Does Louisville Slugger sell directly to the public; can I order through your Internet site?
A: Louisville Slugger does not sell baseball or softball equipment directly to the public. If you would like to purchase a Louisville Slugger product, please contact your local Authorized Louisville Slugger retailer to inquire about product availability and pricing. However, Louisville Slugger is selling Slugger branded commemorative bats. Please refer to our official online gift shop to see these and other Louisville Slugger products available for purchase.
Q: I have a defective product; how do I go about returning it?
A: You can use our Online Warranty Form or call our customer service department Monday – Friday, 8a.m. – 6:30p.m. Eastern Time at 1-800-282-2287: press option 1.
Q: Does Louisville Slugger have a consumer inquiry line?
A: Yes; the number is 1-800-282-BATS (2287)
Here at Louisville Slugger, we receive a variety of questions on a daily basis. If your question wasn't answered, please e-mail our Customer Service Department, and they will be happy to help you. You can click on the blue customer-service link or send an e-mail to customer.service@slugger.com.
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